Introduction
I have included my resume so visitors to the site can learn more about what I’m doing and what I have done. I have also included my resume in case a visitor to the site knows of a job that may interest me.
Skills
- Strong oral and written communication
- Excellent legal researcher
- Experienced trainer and presenter
- Experienced policy developer
- Able to effectively run multiple projects simultaneously
- Appreciate collaboration
- Able tester of web content and electronic files for adherence to principles of user experience (UX) and the Web Content Accessibility Guidelines (WCAG)
- Apply an equity lens and recognition of intersectionality to all projects
Work Experience
Disability Analyst Portland Parks & Recreation, July 2022 – present
- Wrote a bureau public notice of rights under Title II of the ADA
- Wrote a bureau standard operating procedure for investigating and resolving Title II complaints
- Wrote several other standard operating procedures
- Investigated and resolved complaints filed under Title II
- Created the Accessibility Champions Committee to train dozens of staff on addressing accommodations requests, modifying policies, practices, and procedures, and overseeing general Title II compliance in their team’s Program
- Trained staff on the principles of disability equity and disability justice
ADA Title II Policy Analyst Portland, OR, March 2018 – July 2022
- Wrote citywide ADA Title II notice of public rights
- Wrote documents on complying with the 2010 Standards for Accessible Design (ADAG), effective communication, creating accessible digital content, addressing requests for accommodation and/or modification, and accessible parking
- Led an RFP process resulting in citywide price agreements with two vendors to remediate digital content
- Provided dozens of trainings for staff on granting accommodations, modifying policies, practices and procedures, digital accessibility, and more
- Co-created citywide digital accessibility team with more than 200 members learning to create accessible digital content
- Assisted staff in resolving Title II complaints
- Tested numerous documents, web pages, and web portals for adherence to principles of user experience (UX) and compliance with the Web Content Accessibility Guidelines (WCAG)
- Developed guidance on incorporating accessibility into emergency preparedness plans
Education
Juris Doctor Suffolk University Law School Boston, MA
University of Massachusetts at Amherst Bachelor of Science with honors
Certifications and Memberships
- Member of the Massachusetts Bar
- Certified Americans with Disabilities Act (ADA)coordinator (ACTCP)
- Certified professional in accessibility Core Competencies (CPACC)
- Member of the ADA Trainer Leadership Network (TLN)
Presentations
ADA Symposium
I presented at the 2024 Virtual
ADA Symposium on creating an organization’s digital accessibility team.
Volunteer Experience
Demand Our Access, September 2022 – present
I created and maintain the Demand Our Access blog and podcast educating people with disabilities about our legal rights.