Background Information I am a patient of the Legacy Health system. A couple of months ago, I was emailed about a bill I needed to pay. I opened the MyChart iOS app and signed in to the service. As soon as I went to pay my bill, there was an accessibility issue. The screen where…… Continue reading Filing A Complaint Over Trouble Paying Medical Bills
n this episode, we are filing our first complaint. Join by Desiree Sturdevant, we file a complaint with the Department of Transportation under the Air Carrier Access Act against Alaska Airlines. This episode was recorded in two sessions. So, the audio levels are not quite the same.
Introduction Filing a complaint with the Department of Transportation (DOT) under the Air Carrier Access Act (ACA) is not as hard as you may think. Filing a complaint with DOT when an airline discriminates against you as a person with a disability has the potential, over time, to make air travel more accessible to and…… Continue reading Filing a Complaint Under the Air Carrier Access Act