The Department of Justice announced a settlement with the City and County of Honolulu, HI around paratransit. Within three years, 95% of calls will be answered within three minutes and 99% of calls will be answered within five minutes.
Category: Transportation
Filing a Complaint Under the Air Carrier Access Act
Introduction Filing a complaint with the Department of Transportation (DOT) under the Air Carrier Access Act (ACA) is not as hard as you may think. Filing a complaint with DOT when an airline discriminates against you as a person with a disability has the potential, over time, to make air travel more accessible to and…… Continue reading Filing a Complaint Under the Air Carrier Access Act